21+ | Safe Gaming

fb111 Responsible Gaming

Enjoy the fun of entertainment safely — fb111 places the highest importance on your protection and well-being.

Our Commitment

fb111 is committed to creating a safe, transparent and responsible gaming environment for players in Bangladesh. For us, gaming means entertainment only — it is never a substitute for income or a solution to financial problems.

We believe every player should know their own limits. That is why we provide effective tools such as deposit limits, time-out and self-exclusion. On this page you will find all the information about responsible gaming.

fb111 is for those aged 21 and above only. We follow a strict age verification process to keep minors away from gaming. Your well-being is our first priority.

For Ages 21+ For adult players only
Protection Measures fb111
Set Deposit Limits
Time-Out Feature
Self-Exclusion
24/7 Bengali Support
Age Verification (21+)
SSL Encryption Protection

Core Pillars of Protection

Age Verification (21+)

You must be 21 years of age or older to open an account and play at fb111. We verify age during the registration process and request additional documents in cases of doubt. Protecting minors is non-negotiable for us.

Setting Deposit Limits

You can set your own maximum daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately. Reducing a limit activates right away; increasing a limit is subject to a waiting period.

Time-Out Feature

Need a short break? Take a time-out for 24 hours, 7 days or 30 days. During a time-out you cannot play games or make deposits, but any pending bets will be settled as normal.

Self-Exclusion

Choose long-term self-exclusion to deal with gaming problems — for 6 months, 1 year or permanently. During this time your account will be completely locked. Our support team will assist you through the process.

Reality Check Notifications

fb111 has a feature that sends you reminders about how long you have been playing. After a set period of time, a message will appear on screen encouraging you to take a break and assess your situation.

24/7 Bengali Support

If you have any concerns about gaming, contact our Bengali live chat support at any time. Our trained team is always ready to assist you confidentially on responsible gaming matters.

Signs of a Problem

Gaming problems develop gradually. If you or someone you know shows the signs below, seek help. These are not signs of weakness — they are signs of awareness.

  • Spending more than your set budget or continuing to play to chase losses
  • Being unable to stop gaming or finding it hard to reduce your limits
  • Prioritising gaming over family, friends or work
  • Hiding the truth from family about gaming-related spending or time
  • Borrowing money or spending savings for gaming
  • Feeling anxious, irritable or restless when not gaming
  • Using gaming to escape negative emotions

Ask Yourself

If you notice two or more of the signs above in yourself, take action right away.


Immediate action: Contact our live chat or activate self-exclusion. Your information will remain completely confidential.

Email: [email protected]
Live Chat: 24 hours, 7 days a week (in Bengali)

How to Use Protection Tools

Responsible gaming tools at fb111 are easy to access. Follow the steps below:

01

Log in to your account

Access your fb111 account. Enter your details on the login page to sign in.

02

Go to Account Settings

Open "Account Settings" or the "Responsible Gaming" section from the profile menu at the top right.

03

Choose the tool you need

Activate whichever you need — deposit limits, time-out or self-exclusion.

04

Confirm

Once you confirm the change, it takes effect immediately. You will receive a confirmation message.

05

Contact us if you need help

If you have any trouble, contact our 24/7 live chat support or reach us by email.

Important Information

  • Reducing a deposit limit takes effect immediately; increasing one requires waiting a set period first.
  • During a time-out, pending bets will be settled as normal and any winnings will be withdrawable.
  • While self-exclusion is active, promotional emails and messages will stop being sent to you.
  • The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000.
  • All of our protection tools are completely free and confidential.

Minor Protection and the Role of the Family

fb111 firmly believes that those under 18 should be kept completely away from any form of online gaming. Our platform always works actively to ensure the safety of minors.

Our advice to parents: use parental control software on family computers or mobile devices. Never share your fb111 login details with younger members of the family. Keep your device locked and your password secure.

If you suspect a minor is using fb111, contact our support team without delay. We will quickly verify that account and take the necessary steps.

Family Protection

Make sure your child or any family member is not using fb111.

For Ages 21+ Only

Frequently Asked Questions

Responsible gaming means enjoying gaming as a form of entertainment, not as a solution to financial pressure or mental health problems. It means setting your own budget, managing your time, and seeking help when needed. fb111 believes in this principle and places the highest importance on player well-being.

After logging in to your fb111 account, go to the "Responsible Gaming" section in Account Settings. There you will find options to set daily, weekly or monthly deposit limits. Reducing a limit takes effect immediately. If you have any trouble, our live chat support will assist you.

When you activate self-exclusion, your account will be completely locked for the selected period. You will not be able to play games, make deposits or place bets. Any pending bets will be settled and withdrawable funds will be returned. It is not possible to reactivate your account before the self-exclusion period ends.

A time-out is a short-term break (from 24 hours up to 30 days) for temporary rest. Once it ends, your account is reactivated automatically. Self-exclusion is a long-term solution (6 months, 1 year or permanent) for serious gaming problems. Self-exclusion should be chosen when the problem is serious.

If you are spending more than your budget, keep playing to chase losses, prioritise gaming over family and work, or hide your gaming spending — these are causes for concern. If you notice any of these signs, contact our live chat immediately. Our team will assist you in complete confidence.

You must be at least 21 years old to open an account and play any game at fb111. Age is verified during registration, and in cases of doubt, additional verification including a national ID card may be required.

Speak directly in Bengali via fb111's 24/7 live chat, or email us at [email protected]. Our trained support team will help you with responsible gaming matters in complete confidence.

Enjoy Safely — Start at fb111 Today

Play responsibly and have fun. Cricket, slots or casino — fb111 has all kinds of entertainment for you. If you have more questions, visit our FAQ page.