fb111 Frequently Asked Questions

Find answers to all your questions about accounts, deposits and withdrawals, bonuses, games and security in one place.

Welcome to fb111. This page organises the most frequently asked questions from players in Bangladesh into five categories — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you don't find your question here, contact our 24/7 Bengali live chat support — we are always ready to help.

Account and Registration


To register at fb111, you need an active mobile number and a strong password. Enter your name, mobile number and preferred password in the registration form. The process takes just a few minutes and is fully available in Bengali.

Each player may only hold one account. Creating multiple accounts is a violation of fb111's terms and conditions and is strictly prohibited. Attempting to open a second account from the same device or number may result in both accounts being closed.

Click the fb111 Login link in the menu or go directly to fb111.cam/fb111-login. From there you can log in with your registered mobile number and password. Saving it as a browser bookmark makes it easy to access later.

Click the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Use the code to set a new password. The whole process is done in a few minutes. If you have trouble, contact live chat support.

Yes, fb111 is fully mobile-friendly. You can play from any smartphone browser without downloading a separate app. You get the same smooth experience on both Android and iOS. Just visit fb111.cam directly from Safari or Chrome.

Deposits and Withdrawals


Deposits via bKash are generally instant — in most cases your fb111 account balance updates within just a few seconds. During busy periods or due to network issues, it may occasionally take a bit longer. If you have a problem, contact support with your transaction ID.

The minimum deposit at fb111 is ৳500. This limit applies equally to all payment methods — bKash, Nagad and Rocket. You can enjoy playing even on a small budget and also take advantage of the 100% welcome bonus.

Absolutely. At fb111, alongside bKash, you can easily deposit using Nagad and Rocket — all three popular mobile banking methods are supported. Choose whichever is convenient for you — the minimum deposit is ৳500 and the process is instant.

Withdrawal requests are usually processed in just 5 to 30 minutes. The minimum withdrawal amount is ৳1,000. Withdrawals are sent directly to your bKash, Nagad or Rocket account. Having correct account details speeds up the process.

fb111 itself charges no deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad or Rocket) may apply a small charge according to their own policy — check the relevant provider's app or website for details.

If a withdrawal has been pending for more than 30 minutes, contact fb111's 24/7 live chat support. Having your transaction ID and account details ready will speed up the resolution. Our support team is always ready to help in Bengali.

Games and Rules


Go to the cricket section at fb111 and select BPL or any ongoing match. You can bet on various markets including match winner, toss, top batter or total runs. Select your preferred market, enter the amount and confirm your bet slip. Both pre-match betting before the match starts and live betting during the match are available.

At fb111, PG Soft's Fortune Tiger, Mahjong Ways and Wild Bandito; Pragmatic Play's Gates of Olympus and Sweet Bonanza; and JILI's Fortune Gems and Super Ace are very popular among players in Bangladesh. Spribe's Aviator is the top choice in the crash games category. All games can be played directly from your browser.

RTP (Return to Player) is the percentage of total wagers a game is expected to return to players on average over the long term. It is a statistical average, so results can vary from session to session. All game providers at fb111 ensure fair play — game outcomes are determined by a Random Number Generator (RNG).

Yes, live casino games from Evolution Gaming and Ezugi can be enjoyed fully on mobile. Live Baccarat, Roulette, Blackjack and live Andar Bahar all run smoothly on Bangladesh's internet connections. For the best experience, maintain a stable internet connection.

In a crash game, a multiplier starts at 1x and gradually increases, then crashes at any moment. You need to cash out before the crash happens. If you cash out in time, you win your bet amount multiplied by the multiplier. Spribe's Aviator is the most well-known name in this category.

Bonuses and Promotions


As a new member, fb111 gives you a 100% bonus on your first deposit, up to ৳15,000. For example, if you deposit ৳5,000 you will receive an additional ৳5,000 as a bonus — giving you a total of ৳10,000 to start playing with. The bonus is added automatically.

Wagering requirement means how many times a bonus amount must be used as bets before it can be withdrawn. The wagering requirement for fb111's welcome bonus is 15x. This means if you receive a ৳1,000 bonus, it becomes withdrawable after placing a total of ৳15,000 in bets.

If you play regularly at fb111, you will be included in the VIP program automatically. There are four tiers — Bronze, Silver, Gold and Platinum. The more active you are, the higher the tier you reach. At the Platinum tier, weekly cashback of up to 0.8% is possible.

You receive weekly cashback according to your VIP tier — up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold and 0.8% at Platinum. Cashback is calculated based on your net losses for the week and is generally credited to your account at the end of each week.

fb111 offers limited-time promotional offers for various special occasions including Eid, Pohela Boishakh, and the IPL and BPL seasons. Visit the platform regularly or ask in live chat support to stay updated on the latest offers.

Security and Responsible Gaming


fb111 is a safe and reliable platform. All your personal information and financial transactions are protected by SSL encryption technology. We never sell or share your information with third parties. Read our privacy policy for more details.

fb111 is for players aged 21 and above only. Account creation and gaming by minors is strictly prohibited. This rule is strictly enforced and an age verification process is applied.

fb111 treats responsible gaming as a top priority. If you wish to take a temporary break (self-exclusion), contact live chat support — we will help deactivate your account for a set period or permanently. Visit our responsible gaming page for more details.

Spending beyond your set budget, repeatedly returning to chase wins, or disruption to daily life can be signs of addiction. fb111's support team handles these matters with complete confidentiality. Contact us today to set your limits.

All games at fb111 operate using a Random Number Generator (RNG), so every outcome is completely random and fair. Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and other reputable game providers regularly audit their software to ensure fair play.

fb111's support team is available 24 hours a day, 7 days a week in Bengali. Click the live chat button on the site to speak directly with an agent — a response usually comes within a few seconds. To contact by email, write to [email protected].

Still have questions? We are ready to help

If you did not find the answer to your question above, contact our 24/7 Bengali support team. Get a response instantly via live chat.

Contact Support


Live Chat

Get instant help in Bengali 24/7. Click the live chat button on the site.

Email Support

For detailed issues, email us at: [email protected] — we reply promptly.

Terms & Conditions

Read the full Terms & Conditions to learn the detailed rules on bonuses, withdrawals, and platform use.